Shipping Policy
U.S. Orders
Free shipping is available on orders over $50 to the contiguous United States only.
Shipping rates outside of the contiguous United States are as follows: $19.95 for orders over $100 shipped to Hawaii, Alaska, and Puerto Rico.
Shipping rates may vary for orders shipped to destinations outside the contiguous United States. International shipping rates will be calculated at checkout based on shipping destination. For more information, please email langley.lin@zonnsmart.com.
INTERNATIONAL ORDERS
When ordering from Zonnvital, you're responsible for ensuring the product can be lawfully imported to the destination country. Orders shipped internationally to areas outside of the United States may be subject to customs, taxes, or duties charges of the destination country. Zonnvital is not responsible for covering these charges and they must be fulfilled by the recipient, the importer of record. If the product is returned upon delivery to the destination country and refusal by the importer of record, Zonnvital reserves the right to deduct any shipping and handling costs incurred by the transaction from the refund.
Depending on the shipping location, your order may be subject to import taxes and other fees charged by the local customs authority. We have no control over these charges, nor can we predict what they may be. Please contact your local customs office for more information. If customs clearance is required, it may cause delays in shipping beyond our original delivery estimates.
All orders are charged in United States dollars (USD). International orders may be subject to currency conversion fees depending on the credit card you use for payment.
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How long does it take to receive my product?
Typically, our products take approximately 2-5 business days from production to shipment. Once shipped, we will deliver orders within 3-9 business days to the continental United States. Worldwide shipping is currently available and takes approximately 3-12 business days. Note: Delivery speeds vary depending on your location's proximity to the United States.
Please note that our production times may vary during the holiday season.
Can I change the destination country of my order?
You cannot change the shipping address after the order has been placed.
How long does it take to ship my order after payment is completed?
We process orders within 24 hours. Shipped within 1-3 business days
What is the shipping cost?
We offer free shipping on orders over $100.
You can choose your shipping method at checkout:
· Priority Shipping: $15.95 - $12.95 over $65.00
· Usually takes 5-7 business days to arrive
· Standard Shipping: $9.99 - Free Shipping over $65.00
· Usually takes 8-15 business days
How do I know my order has shipped?
Once your order is ready to ship, you will receive a shipping confirmation email.
Please keep in mind that delivery dates may change due to inclement weather or holidays.